Shipping policy

Shipping Policy – Prime Outfit

Last Updated: May 7, 2026

Thank you for shopping with Prime Outfit. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order has been shipped, you will receive a confirmation message or email.

Shipping Time

Estimated delivery times:

  • Karachi: 2–4 business days

  • Other Cities in Pakistan: 3–7 business days

Delivery times may vary depending on:

  • Courier service availability

  • Weather conditions

  • Public holidays

  • Remote delivery locations

Shipping Charges

  • We offer Free Shipping All Over Pakistan on selected orders and promotions.

  • Standard shipping charges may apply depending on your location and order size.

Shipping charges will be displayed at checkout before payment confirmation.

Cash on Delivery (COD)

Prime Outfit offers Cash on Delivery (COD) across Pakistan.

Please ensure:

  • Correct contact details are provided

  • Someone is available to receive the parcel

  • Payment is ready at the time of delivery

Orders may be canceled if customers are unreachable after multiple delivery attempts.

Order Tracking

Once your order is dispatched, tracking information may be shared through:

  • SMS

  • Email

  • WhatsApp

  • Courier tracking system

Delayed or Lost Shipments

While we work with trusted courier partners, Prime Outfit is not responsible for delays caused by:

  • Courier service issues

  • Natural disasters

  • Political unrest

  • Weather conditions

  • Incorrect shipping information provided by the customer

If your order is significantly delayed, please contact our support team.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Prime Outfit is not responsible for:

  • Failed deliveries

  • Lost parcels

  • Additional charges caused by incorrect addresses or phone numbers

Damaged Packages

If your parcel arrives damaged:

  • Please contact us immediately

  • Share clear photos of the package and product

  • Report the issue within 24 hours of delivery

We will review the issue and assist accordingly.

International Shipping

Currently, Prime Outfit primarily delivers within Pakistan. International shipping availability may vary depending on location and courier service support.

Contact Us

For shipping-related questions or support, contact us at:

📧 primeoutfit.clothes@gmail.com

Thank you for choosing Prime Outfit.